Audience

Consumer

Issue

The products may be contaminated with bacteria. Topical administration of the products could result in potentially serious bacterial infections in immunocompromised individuals.

Background

Herb-X Solutions' X-Jow Pain Gel is used as an external analgesic, and the United Exchange Acne Shave Moisturizer and Acne Shave Shave Cream with Acne Shield are used as topical acne medications. The United Exchange Acne Shave Shave Kit contains potentially affected units of both the Acne Shave Moisturizer and the Acne Shave Shave Cream with Acne Shield.

Recommendation

Consumers, distributors, and retailers that have the products, which are being recalled, should stop using and discard the products and can contact Shadow Holdings by calling 661-673-8519 Monday–Friday, 8 a.m.–5 p.m., Pacific Daylight Time (PDT). Consumers should contact their health-care provider if they have experienced any problems that may be related to using this drug product.